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The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.
| ONLINE SERVICE | SERVICE | PHONE | CONTACT |
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ValetA Valet Parking Permit is required for businesses providing on-street valet parking services where the right of way is used for standing, unloading, dropping off or delivery of vehicles. |
3-1-1 |
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Vehicle Immobilization (Booting)The State of Texas allows municipalities to regulate booting as long as local regulations meet certain minimum requirements. Additional informataion can be found at these links: ... |
3-1-1 |
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Vendor AssistanceDo you have questions about becoming a City vendor? Access the City's Vendor Connection resource to access additional information and receive help. |
512-974-2500 |
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Vendor Policies, Rules and OrdinancesAccess the City's Vendor Connection to find vendor policies, rules and ordinances. |
512-974-2500 |
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Veterans' Preference in Employment ProcessHuman Resources provides a standardized method by which veterans who do not currently work for the City of Austin may receive special consideration in the interview process. See the Veterans Service Office webpage for more information. |
3-1-1 |
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View or Report Power Outages |
512-322-9100 |
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