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City Services » City Services

The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.

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ONLINE SERVICE SERVICE PHONE CONTACT

GIS Information and Mapping

PARD uses GIS for asset and maintenance management, park planning and design, parkland dedication, community gardens, mowing schedules and locations, navigational features, forestry, historic resources and more.

3-1-1

Austin 3-1-1

Graffiti Removal

Contact  3-1-1 to have graffiti removed on public property. For more information, see Graffiti Removal. If you see graffiti in progress, call 9-1-1.

3-1-1

Austin 3-1-1

Greater Austin Crime Commission


The Greater Austin Crime Commission was formed in order to help the Austin Police Department reduce crime. The commission enables community members to support public safety concerns.

Police

Ground Transportation Complaints

Do you have a complaint about a vehicle for hire? File a complaint online, or download and submit the...

3-1-1

Transportation

Ground Transportation Operating Authority Application

Want to apply to obtain an operating authority for a limousine, charter, shuttle, airport shuttle, pedicab or horse-drawn carriage company? Complete and submit a Ground...

3-1-1

Transportation

Ground Transportation Service Providers

View a list of permitted ground transportation service providers in Austin.

3-1-1

Transportation

Growth Watch

Growth Watch tracks the trends in development by watching new site plans, subdivisions and permits and tracking those. Emerging Projects shows some of the...

512-974-6459

Planning